Booking & Cancellation
- Book by Telephone or Online. There is no need to visit the Spa to make bookings, amendments or cancel an appointment.
- If you, or a member of your bubble/household has been ill with Covid-19 symptoms within last 14 days cancel your appointment immediately. You will not be penalised for cancelling an appointment.
- You will be asked on arrival for your appointment to confirm you and your bubble have been free from Covid-19 symptoms for at least 2 weeks prior to your appointment.
Arriving and Checking in.
- Please enter via the designated entrance door and proceed directly to the reception desk.
- Hand sanitiser is provided for your use on arrival.
- You will be asked on arrival for your appointment to confirm you and your bubble have been free from Covid-19 symptoms for at least 2 weeks prior to your appointment.
If you or your bubble have any of the following Symptoms please cancel your appointment.
Common symptoms include:
• High temperature/fever – this means you feel hot to touch on your chest or back (you do not need to measure
your temperature)
• a new, continuous dry cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes
in 24 hours (if you usually have a cough, it may be worse than usual
• shortness of breath
• aches and pains
• sore throat
• Loss of sense of smell and taste
* Very few people will report diarrhoea, nausea or a runny nose
If you or your bubble have any of the following Symptoms please cancel your appointment.
Common symptoms include:
• High temperature/fever – this means you feel hot to touch on your chest or back (you do not need to measure
your temperature)
• a new, continuous dry cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes
in 24 hours (if you usually have a cough, it may be worse than usual
• shortness of breath
• aches and pains
• sore throat
• Loss of sense of smell and taste
* Very few people will report diarrhoea, nausea or a runny nose
